Shipments

Delivery time: 24/48 hours for the products in stock. Express Mail covers the National territory in 24/48 hours, whereas for some regions and islands, the delivery could take 48 hours. Different customisable shipping services are available for every customers’ needs.

Prices: the shipping cost is automatically calculated by our system based on the weight and volume of the products in the basket. Delivery costs are automatically updated with each change in the basket. The amount is indicated with a specific name below the list of products added to the basket and in the order summary. Finally, it is always included in the displayed total.

Cash on delivery (only Italy): cash on delivery’s cost depends on the total price of the shipping. 

For orders with amounts less than or equal to € 150,00 (VAT included) the additional charge is of € 6,00 (VAT included), whereas for orders with amounts exceeding € 150,00 (VAT included) the additional charge is the 5% (VAT included) of the total.

WARNING: the courier will not accept cheque payment.

Insurance: the insurance service for the products is optional and has a cost related to the value of the items purchased. The cost of the insurance for the delivery can be required via email at the conclusion of the order.

WARNING: We bring to the customers’ attention the operating conditions of transport and insurance:

In case of partial or total damage, loss, theft or tampering of the products, our company will not be able to refund or replace those spare parts lost or damaged that have not been previously insured.

Storage: the courier will try to deliver the items two (2) times, after that the goods will be stored at the courier’s headquarter for 5 working days. Storages due to recipient several times absent or incorrect address have a cost of € 7,50 (excluding VAT). It will not be possible to collect the goods at the warehouse without our permission, that is after the storage cost has been paid.